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Points2Shop Forums » P2S Apps & API » Massive problem app does nothing but crash
Created: 2013-07-16 22:38:13
mjm98
UK gold
My first post
Total posts: 3
Date of Birth: 1998-04-18
Total Earnings: $45.97
On ios both my iPhone 4S and ipad 2 can't run the app it seems
It goes to load up and then just crashes to home screen
Can't access the app
Sometimes it loads slightly for a few seconds but still crashes
2011-01-12 03:55:58
Naru2008
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Total posts: 182
Date of Birth: 1995-06-03
Total Earnings: $325.07
What iOS are you running on these two devices?

Also, have you tried deleting the app, then re-download? After downloading it, do a hard-reset after closing out all apps in the background. (Double-tap and then tap the red '-' after tapping and holding down on the apps in the list.)

To do a hard-reset, press and hold both the Home and Power buttons together until it powers off on it's own, then the Apple Logo boots up. This will free memory being held captive on your devices.

-Clay
mjm98
UK gold
My first post
Total posts: 3
Date of Birth: 1998-04-18
Total Earnings: $45.97
Thanks for a very quick helpful reply

Currently on latest ios 6.1.3 btw but the deleting and reset worked - had tried before maybe not properly, I don't know.

Been happening for a long time just kind of gave up and thought updates that have fixed many bugs this was one- hindsight probably did and was something wrong with my device.

Thank you again
2011-01-12 03:55:58
ldpx3000
US moderator
Points2shop is my specialty
Total posts: 1117
Thanks for a very quick helpful reply

Currently on latest ios 6.1.3 btw but the deleting and reset worked - had tried before maybe not properly, I don't know.

Been happening for a long time just kind of gave up and thought updates that have fixed many bugs this was one- hindsight probably did and was something wrong with my device.

Thank you againmjm98


Glad you got it working again. Naru, thanks for your helpful post :)
'Build a better idiot proof system and the universe will build a better idiot...'
Naru2008
US (GA) platinum
Senior Poster
Total posts: 182
Date of Birth: 1995-06-03
Total Earnings: $325.07
Glad you got it working again. Naru, thanks for your helpful post :)ldpx3000


No problem at all. :p

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