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Points2Shop Forums » Support » Support ticket still pending after 14 days (Resolved)
Created: 2012-10-02 13:48:06
sevend
US (WI) elite
Getting Chatty
Total posts: 22
Date of Birth: 1983-03-12
Total Earnings: $573.46
This has been a problem for over half a year. Maybe a new system is needed?
And it would be nice to order once again.

I would be willing to volunteer to clear some support tickets out.
cuteyumi
US (FL) platinum
Senior Poster
Total posts: 119
if they havent wrote to you back then write them back again I had the same problem with this just write back into they write you back,.
sevend
US (WI) elite
Getting Chatty
Total posts: 22
Date of Birth: 1983-03-12
Total Earnings: $573.46
That worked they closed it and I am no closer to getting my account fixed
Tymist
This post has been deleted.
chevychic255
US (GA) admin
Helper is my middle name
Total posts: 9216
Date of Birth: 1992-09-01
Total Earnings: $3317.94
Sending a ticket more than once at a time before admin has a chance to reply to you is not helping your situation, but only delaying your response time. It would reset the timer on your ticket and send it to the end of the waiting list. If you created a new ticket, that's why they closed it, because you only need one ticket on the one problem. Don't delay tickets by sending in several...
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