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Points2Shop Forums » Support » Order Help [Resolved]
Created: 2011-12-13 18:54:38
Wesker475
US (IL) elite
Junior Poster
Total posts: 56
Date of Birth: 1993-11-15
Total Earnings: $1229.54
My orders have been "preparing for 5 or 6 days now and everyone says once there there preparing the are usually approved or denied with in 24 hours. Is this normal or is there something wrong my account or what? There both items for Points2Shop
chevychic255
US (GA) admin
Helper is my middle name
Total posts: 9216
Date of Birth: 1992-09-01
Total Earnings: $3320.19
Like a gift card? Those can take a bit longer to approve than other orders, since they're processed differently. Don't include the weekends in your wait time. Also the waiting time on orders currently says over 4 days, so it sounds like they're a little backed up at the moment. Be patient, your order which change in status.
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Wesker475
US (IL) elite
Junior Poster
Total posts: 56
Date of Birth: 1993-11-15
Total Earnings: $1229.54
its Minecraft code and Ebay gift card. Not even counting weekends it has still been about 4 days. any idea when it will approve or deny?
chevychic255
US (GA) admin
Helper is my middle name
Total posts: 9216
Date of Birth: 1992-09-01
Total Earnings: $3320.19
No, I can't give a better estimate than the time that appears on the Status of Orders page. Even with that estimated time, gift cards can take a bit longer than regular orders to process since they're handled differently. Sorry, I can't be of better help other than to tell you to be patient while the admin work through the orders.
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