How to avoid getting banned

In order to prevent cheating and maintain high quality advertising partners and a helpful community, Points2Shop maintains strict policies against fraud, having multiple accounts, and similar offenses.

One account per household

This is a simple rule, don't let your family members create an account and don't let your friends sign on at your house. If you do, some site features will be disabled until you have explained the situation or decided to close the other family accounts.


One account per IP address

In a normal home network, all computers have the same IP address. If you and your friend log on to Points2Shop at each other's homes then your accounts will be flagged for sharing IP addresses. If you want to show Points2Shop to a friend, do them a favor and just show the public pages so they don't have issues after registering.

How does my IP address change?

IP addresses change sporadically - in some cases several times in a day and in others only a few times a year. The address is assigned by the Internet Service Provider to the network - to a cable modem in a coffee shop or a dialup/DSL modem at home for instance. Therefore, you will get a different IP address whenever you use a different network. Since most public wi-fi services (i.e. coffee shops and fast food restaurants) have only 1 IP address per location, it is a very bad idea to use your account from there.


Use real information

Do not provide false information on offers. Points2Shop has a reputation for high quality. If you make up an address, use a friend's phone, change your zip code, or otherwise avoid using your real contact info, it's fraud.

Advertisers hate fraud, it has no value. Using fake information will not only get your account closed, it also reflects badly on the quality of Points2Shop and Cashle.


Be respectful

Points2Shop has multiple modes of communication which are visible to the public. Conversations must be appropriate for children and must not misrepresent Points2Shop and Cashle or their users.


What to do if you get banned

If you get banned or have any other account issues, please read the Resolving account issues article.