Orders on preparing status (Resolved)

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Points2Shop Forums » Support » Orders on preparing status (Resolved)
Created: 2012-09-10 12:42:19
US gold
My first post
Total posts: 2
Status: Offline
reply date: 2012-09-10 12:42:19

I placed 3 orders last week and they moved from "pending" to "preparing" in about 2 days but have been stuck at "preparing" for about a week. What's going on??
US (FL) platinum
Junior Poster
Total posts: 53
Status: Offline
Date of Birth: 1988-11-25
Total Earnings: $389.32
reply date: 2012-09-10 12:48:38

Well pending, just means it's awaiting approval, preparing, on the other hand means they are getting your order ready to ship, this could take a few days, the admins have been really busy replying to thousands of tickets, processing orders etc, they will get to it soon I can promise you that. But last week was a three day weekend for Labor day, so I'm sure it'll be this week. Just be patient and focus on earning, to keep your mind of your order.
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