support ticket (Resolved)

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Points2Shop Forums » Support » support ticket (Resolved)
Created: 2012-09-01 01:12:27
turnerloos
AU gold
Used to the forums
Total posts: 45
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Total Earnings: $33.84
reply date: 2012-09-01 01:12:27


if you send a support ticket and after 1 week an admin replies to you, do you have to wait an extra week for an admin to reply back if u want to reply the the admins reply?

its abit complicated but pls take your time to read it and i hope i get a solution.

thanks
PanTheMan
US (OR) moderator
Points2shop is my specialty
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reply date: 2012-09-01 01:40:27


After you receive your first reply, your ticket will be assigned to that admin and all following replies will be within 1 business day.
After silence, that which comes nearest to expressing the inexpressible is music. ~Aldous Huxley
cuteyumi
US (FL) platinum
Senior Poster
Total posts: 118
Status: Offline
reply date: 2012-09-16 19:23:26


Well...one day I did a support ticket because I needed some help, I only wait like 2 days for them to write me back. but after I wrote back to them they wrote me back on the same day so I guess it just depends who they write to because its alot of people in points2shop you know they need to help everyone :)

i HOPE THIS HELP A LITTLE.....
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