support ticket (Resolved)
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turnerloos
AU gold Used to the forums Total posts: 45 Status: Offline Total Earnings: $33.84 |
reply date: 2012-09-01 01:12:27
if you send a support ticket and after 1 week an admin replies to you, do you have to wait an extra week for an admin to reply back if u want to reply the the admins reply? its abit complicated but pls take your time to read it and i hope i get a solution. thanks |
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PanTheMan
US (OR) moderator Points2shop is my specialty Total posts: 1588 Status: Offline Date of Birth: 85-12-03 Total Earnings: $308.6 |
reply date: 2012-09-01 01:40:27
After you receive your first reply, your ticket will be assigned to that admin and all following replies will be within 1 business day. |
| After silence, that which comes nearest to expressing the inexpressible is music. ~Aldous Huxley | |
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cuteyumi
US (FL) platinum Senior Poster Total posts: 118 Status: Offline |
reply date: 2012-09-16 19:23:26
Well...one day I did a support ticket because I needed some help, I only wait like 2 days for them to write me back. but after I wrote back to them they wrote me back on the same day so I guess it just depends who they write to because its alot of people in points2shop you know they need to help everyone ![]() i HOPE THIS HELP A LITTLE..... |
