Ordered wrong item size (Resolved)

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Points2Shop Forums » Support » Ordered wrong item size (Resolved)
Created: 2012-08-08 19:18:57
rhaynes90
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reply date: 2012-08-08 19:18:57


So a couple days back i ordered a harness for rock climbing. The sizes that it said were able to fit around you were COMPLETELY wrong and now i see that i need to get a size bigger. Is there any possible way to return the item for a bigger one or am i stuck with what i have? It did come with a return paper and a option to get another item of the same value with credit card approved needed. what should i do?
chevychic255
US (GA) moderator
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reply date: 2012-08-08 23:26:22


Since it was ordered through the site you would need to send a ticket to admin so they could get in contact with the seller and discuss a refund/replacement.
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