Support is not responding to my inquiry?? (Resolved)

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Points2Shop Forums » Support » Support is not responding to my inquiry?? (Resolved)
Created: 2012-07-16 20:33:23
jadesteva
US (TX) gold
New Poster
Total posts: 7
Status: Offline
Date of Birth: 1979-10-25
Total Earnings: $729.06
reply date: 2012-07-16 20:33:23


I sent in a ticket over 4 days ago... can't cash out and blocked from doing so. I have been on this site for over 2 years and never had an issue. Really perplexed and don't know how to get someone to help me. I tried to cash out and it didn't work so tried again and was blocked. How do I get support to respond?
binnyrules
US (NY) platinum
Senior Poster
Total posts: 146
Status: Offline
Date of Birth: 1990-03-04
Total Earnings: $388.75
reply date: 2012-07-16 20:35:49


i think you have to prove it to the admin that you used real info.
jadesteva
US (TX) gold
New Poster
Total posts: 7
Status: Offline
Date of Birth: 1979-10-25
Total Earnings: $729.06
reply date: 2012-07-16 20:36:47


Been cashing out for quite a while... many cash outs... just this time won't let me
iLostMyJunk
CA platinum
Used to the forums
Total posts: 30
Status: Offline
Date of Birth: 1998-02-11
Total Earnings: $276.7
reply date: 2012-07-16 21:37:53


Have you been using fake information? The birthdate 65-2-22 looks kind of fishy. If you have been using fake information (fraud), your account will be permanently banned. If you've been using honest information, an admin will request ID to confirm your information in the support ticket. Your ticket will probably be replied to by tomorrow.

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