i won a game but dint got points (Resolved)

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Points2Shop Forums » Support » i won a game but dint got points (Resolved)
Created: 2012-07-13 09:59:36
crazymer
IN platinum
Points2shop is my specialty
Total posts: 1302
Status: Offline
reply date: 2012-07-13 09:59:36


i played word game n won but i dint got the points, my balance history shows i won in the tournament,its not showing in my balance.
saloums7
CA diamond
Am I spamming?
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Status: Offline
Total Earnings: $1944.52
reply date: 2012-07-13 10:01:27


Refresh your page? :p If it's showing up in your balance history means your stats aren't loading the most up to date one, just reloading from your cache. Clear that or just load a page from the site you haven't loaded yet :p
crazymer
IN platinum
Points2shop is my specialty
Total posts: 1302
Status: Offline
reply date: 2012-07-13 10:04:29


I did that but no use
dewaholic
US (MO) gold
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Date of Birth: 1977-08-14
Total Earnings: $888.51
reply date: 2012-07-13 13:34:06


Hey, I have the same problem. In fact I won a game but it took points away. Then I played again, won and didn't get any points. How do I submit a ticket? I know I need to do that but forgot how. I have 0 tickets up on top.
2010-05-30 21:02:24
chevychic255
US (GA) moderator
Helper is my middle name
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reply date: 2012-07-13 15:55:28


Maybe this issue is related to what this member reported?Points disappeared?I'm not sure what's going on there, but you can try submitting a ticket to support and see if they can help with the problem.

Hey, I have the same problem. In fact I won a game but it took points away. Then I played again, won and didn't get any points. How do I submit a ticket? I know I need to do that but forgot how. I have 0 tickets up on top.dewaholic
Your lottery tickets has nothing to do with support tickets. To send a support ticket, go to the Support tab at the top and click Support Ticket. You'll see a link there to send a new one.
`·.,¸ ,.·* ª"˜¨¨¨¨˜"ª¤¤ª"˜¨¨¨¨˜"ª
dewaholic
US (MO) gold
Used to the forums
Total posts: 33
Status: Offline
Date of Birth: 1977-08-14
Total Earnings: $888.51
reply date: 2012-07-13 15:58:36


I know the support ticket is different. That's what I was asking. I guess I should've worded it differently. I actually found it then just a while ago all the points were back.
2010-05-30 21:02:24
crazymer
IN platinum
Points2shop is my specialty
Total posts: 1302
Status: Offline
reply date: 2012-07-13 19:43:11


Thanks Chevy, i will send a ticket to admin, i just wanted to give some time and see but i dint got points back, So i will send a ticket to admin.

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