Order Status Preparing??? Help (Resolved)

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Points2Shop Forums » Support » Order Status Preparing??? Help (Resolved)
Created: 2012-06-29 12:09:02
uvee90
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reply date: 2012-06-29 12:09:02 last edited on: 2012-06-29 12:09:36


I ordered something about a week ago and it's still says preparing. But it has an estimated arrival date. So I just want to know if they sent my item out already and just haven't got around to updating the status to approved. Whats going on? Has someone ever recieved there item while the status still said "preparing"?
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iLostMyJunk
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reply date: 2012-06-29 14:40:07


If it's in Preparing it means they haven't purchased the item yet.
uvee90
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reply date: 2012-06-29 15:06:57 last edited on: 2012-06-29 15:07:18


oh ok so the estimated ship time doesnt matter? it has a delivery date too. but it still says preparing.
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chevychic255
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reply date: 2012-06-29 20:33:23


oh ok so the estimated ship time doesnt matter? it has a delivery date too. but it still says preparing.uvee90
Right. If any order is in the Preparing status, ignore the estimated arrival date. It would not be accurate if your order hasn't been approved yet. Only after it's approved would it be accurate, because that would be when your order has been successfully placed through Amazon.
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machiavellidesmond
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