Help with buying items (Resolved)

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Created: 2012-06-25 15:50:01
slashthebomb
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reply date: 2012-06-25 16:16:12


try signing out then signing back in and then try and tell me if that works

Yep, everything is spelled correctly.kratosfan101
kratosfan101
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reply date: 2012-06-25 16:21:12


Just did, it still says the same thing.
slashthebomb
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reply date: 2012-06-25 16:32:39


Okay here is the last thing we can try if this doesnt work then u will have to send in a ticket.Okay what i want u to do is Starting at the spend points tab i want you to go through the process of finding the item and trying to buy it.anytime u click on something i want you to write it down and number them in order all the way up till u get to the screen saying 'ur address is not usps verified' i will follow the steps in order and try to find out what is causing the problem.if u dont understand what i mean here is an example.
1.clicked on Gift Cards
2.Clicked 1600 MSP Email
3.etc.
I Think u get the point so do that and hopefully this works :)

Just did, it still says the same thing.kratosfan101
kratosfan101
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reply date: 2012-06-25 17:06:33


K.

1.Clicked Low Cost Rewards
2. Clicked Prism Stickers
3. Clicked Add to Cart
4.Scroll down to bottom and click Purchase Reward with your Points.
5.Led straight to the Edit Account page and says "Address is not USPS verified. We will try to verify your address when we order your rewards."
slashthebomb
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Date of Birth: 92-09-14
Total Earnings: $183.55
reply date: 2012-06-25 17:10:11


Quick Question did you verify your email address when u signed up?

K.

1.Clicked Low Cost Rewards
2. Clicked Prism Stickers
3. Clicked Add to Cart
4.Scroll down to bottom and click Purchase Reward with your Points.
5.Led straight to the Edit Account page and says "Address is not USPS verified. We will try to verify your address when we order your rewards."kratosfan101
kratosfan101
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reply date: 2012-06-25 17:11:14


Yes I did.
kratosfan101
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reply date: 2012-06-25 17:12:21


Hey, I don't know if this changes anything or not, but my address has the word lane in it. so would i put it as Lane or Ln.?
slashthebomb
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Total Earnings: $183.55
reply date: 2012-06-25 17:15:48


whatever it is officially.i know i spelled mine out completely.but if that doesnt fix it then the only thing u can do is send in a support ticket and wait for a reply. Sorry i could help u fix it :(

Hey, I don't know if this changes anything or not, but my address has the word lane in it. so would i put it as Lane or Ln.?kratosfan101
kratosfan101
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reply date: 2012-06-25 17:17:07


k. its alright, i sent a ticket, thanks anyway.
chevybow
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reply date: 2012-06-26 07:21:40


Hello Kratosfan,


Sorry for the late reply. I was looking at this topic for a while but i was unable to reply. I believe i can help as i've helped other members having the same issue.

Does your address have any special characters in the box? Your address layout should be as followed:


84 Main St


That's just an example. If you put a period at the end, or dashes in between, or instead of writing out north you put an N directly after the letters, it would mess up how the system interprets your address and that will be the issue you are having. Also note that many amazon sellers don't ship to P.O boxes so make sure you are using your home address for the field.


Address 2 should be used if you live in an apartment.


Hope this helps. I might be able to help more if i would see how your address if laid out. But i will not ask for that since thats personal info :p If my above information was unable to help you i'm sure the support ticket you sent in will :)


Hope this helps and best of luck to you so you can get this issue solved.
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