Paid game unaccounted for (Resolved)
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rold
UK platinum Getting Chatty Total posts: 18 Status: Offline Date of Birth: 88-11-16 Total Earnings: $114.33 |
reply date: 2012-05-09 05:50:52
Hi guys, I recently played a Pods Extreme paid game where I received notification that I had won. However, I was not awarded any points and the game is missing from my game history. That means my paid points just disappeared. I noticed that upon finishing this particular game it didn't bring me to the summary table where I would be ranked against the others I competed with. A glitch perhaps? In my "points and cash" history, I have -50.000000 Game Debit Cost to play the game 2012-05-07 10:35:39. In my "game history", this game at 10:35:39 is missing. It doesn't tally up since my points history recognizes I have paid 50 points, but my game history does not. Wondering if this has happened to anyone else and is there something that can be done about it? Cheers, Rold |
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Stijn1234
BE admin Helper is my middle name Total posts: 8800 Status: Offline Date of Birth: 81-03-18 Total Earnings: $37.82 |
reply date: 2012-05-10 04:35:23
Please submit a support ticket and explain what happened: Support ticket |