Paid game unaccounted for (Resolved)

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Points2Shop Forums » Support » Paid game unaccounted for (Resolved)
Created: 2012-05-09 05:50:52
UK platinum
Getting Chatty
Total posts: 18
Status: Offline
Date of Birth: 1988-11-16
Total Earnings: $114.33
reply date: 2012-05-09 05:50:52

Hi guys,

I recently played a Pods Extreme paid game where I received notification that I had won. However, I was not awarded any points and the game is missing from my game history. That means my paid points just disappeared.

I noticed that upon finishing this particular game it didn't bring me to the summary table where I would be ranked against the others I competed with. A glitch perhaps?

In my "points and cash" history, I have -50.000000 Game Debit Cost to play the game 2012-05-07 10:35:39.

In my "game history", this game at 10:35:39 is missing. It doesn't tally up since my points history recognizes I have paid 50 points, but my game history does not.

Wondering if this has happened to anyone else and is there something that can be done about it?

BE admin
Master Of Posts
Total posts: 10120
Status: Offline
Date of Birth: 1981-03-18
Total Earnings: $50.76
reply date: 2012-05-10 04:35:23

Please submit a support ticket and explain what happened:

Support ticket

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