Help Me Moderators please !!!

Created: 2012-01-23 00:15:00
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UltrasAhlawy EG new Getting Chatty Total posts: 21 Status: Offline Date of Birth: 95-01-11 Total Earnings: $2.84	reply date: 2012-01-23 00:15:00 i have got this message from the support teams and my withdraw was cancelled """ We have reviewed your account and feel we need to collect additional information. Can you please check your profile and change all information to accurate and complete personal information. Please get back to us as soon as you have done that. Please take note that your account is NOT closed at the moment and this situation will not affect your balance. Your current orders or withdraws might have been denied. You can order new products or withdraw your money as soon as this issue has been fixed. The only way to fix this issue is by replying to this ticket. People in the shoutbox will not be able to help you with this issue, hence there is no need to ask them. Please provide us the additional information by replying to this ticket. Thank you. Kind Regards, Points2Shop / Cashle] """ i did no do anything wrong since iam old in the GPT sites and i have replied to the ticket in this way : """ I Have Updated My Account Information successfully few minutes ago . can i request my payout again """ can the moderators tell me what i have to do , please ?

chevychic255 US moderator Points2Helper Total posts: 5644 Status: Online Total Earnings: $1173.21	reply date: 2012-01-23 00:17:15 Unfortunately there isn't anything moderators can do to help this sort of problem. Account issues are only resolved through tickets with an administrator. Go to the Support tab, Support Ticket and click New Ticket. They will get back to you in a few weekdays. Please don't open several threads on your issue, one is enough.

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