Ordering something, but it has gone out of stock. (Resolved)

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Points2Shop Forums » Support » Ordering something, but it has gone out of stock. (Resolved)
Created: 2012-01-08 19:37:50
Killcount64
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reply date: 2012-01-08 19:37:50


Okay so I ordered something yesterday and it still showed the vendor in the Amazon page, but today he is gone from the Amazon page and gone from the Points2shop amazon page. Should I cancel my order (it's still pending) so I can order from another vendor right away? I don't want another vendor to sell out again if its to late.
chevychic255
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reply date: 2012-01-08 19:47:06


Did you check any options when you placed the order? If you didn't, then yeah you would want to cancel the order now while it's still in the pending status. Once it gets to preparing, you will not be able to cancel the order and would have to wait for it to deny.

Next time when you place the order, try selecting one of the buy options like choosing the cheapest seller with the same condition you ordered with. Then it would be less likely your order would deny and you wouldn't have to worry about canceling your order.
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