Any word yet on when the US order errors will be resolved? (Resolved)

Points2Shop Forums » Support » Any word yet on when the US order errors will be resolved? (Resolved)

Created: 2012-01-08 13:43:30
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RACiE US gold Junior Poster Total posts: 51 Status: Offline Total Earnings: $62.36	reply date: 2012-01-08 13:43:30 A little over a week ago, I received a message saying that around 400 US orders were sent to the wrong address. Mine was one of the orders sent to the P2S offices, and I was just wondering if anyone had an estimate of how long this will take to be resolved. I understand that it will take a little while to sort through all of those and it's a LOT of extra work on the team's part. Hope you guys aren't too overworked! Also, will we receive additional tracking numbers or will the delivery be a surprise? Anyway, keep up the great work guys! I'm having a hard time figuring out what to order next.

chevybow US (CT) diamond Points2shop is my specialty Total posts: 1406 Status: Offline Date of Birth: 96-11-04 Total Earnings: $1044.25	reply date: 2012-01-08 13:45:19 Lol mine was also caught up in that issue Ive heard from lacri that it might take a few more weeks or something to deliver Guess we will have to be patient

RACiE US gold Junior Poster Total posts: 51 Status: Offline Total Earnings: $62.36	reply date: 2012-01-08 21:05:20 Okeydokey. twiddles thumbs

lacrimosaangel UK moderator Points2shop is my specialty Total posts: 2310 Status: Offline Date of Birth: 88-05-14 Total Earnings: $1242.23	reply date: 2012-01-09 04:43:26 I'm afraid it could take a few extra weeks. Once the packages have been received at the p2s offices, the admin will have to check all the order details against the order database to ensure the packages are sent off to the correct people. It may take a little while for this and then you will need to wait re-delivery. Not too sure about the tracking numbers, but if they are available then I presume that you will get them also.
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RACiE US gold Junior Poster Total posts: 51 Status: Offline Total Earnings: $62.36	reply date: 2012-01-09 18:26:47 ^-- That sounds like a lot of annoying work for the team.

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