ACCOUNT ISSUE PLEASE HELP ME (Resolved)

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Points2Shop Forums » Support » ACCOUNT ISSUE PLEASE HELP ME (Resolved)
Created: 2012-01-08 05:21:51
derankerr
TR new
New Poster
Total posts: 9
Status: Offline
Date of Birth: 95-01-30
Total Earnings: $4.36
reply date: 2012-01-08 05:21:51


i want to withdraw earning but this error occur i send a support ticket but the problem hasnt been resolved what can i do. i didnt do any wrong thing. :(

Read this message carefully!

The section you tried to visit is blocked because our rules have been violated. Common reasons include but are not limited to:

- You used a proxy to complete offers or to register your account.
- You logged in from a public location like a library, university or school.
- Logging in from a cell phone, or other wifi connection (not including a computer).
- Logging in too far from the address you have on file with us.

Please send in a ticket to our support team to get the problem solved. People in shoutbox will NOT be able to resolve your account issues, so there's no reason to ask them!

The page below has additional and usefull information about resolving account issues.
majormoneymaker
US diamond
Why stop now?
Total posts: 803
Status: Offline
Total Earnings: $1909.54
reply date: 2012-01-08 05:27:21


You need to create a support ticket

www.points2shop.com/tickets

Then click on create new ticket

louisepollard
UK legend
Am I spamming?
Total posts: 496
Status: Offline
Date of Birth: 73-08-28
Total Earnings: $2376.08
reply date: 2012-01-08 05:27:52 last edited on: 2012-01-08 05:29:49


then u need to be a little patient with yr ticket replies ..you will get this sorted out ..please remember dont keep adding to your original ticket ..everytime you add to it yr ticket will go back to the bottom of the pile
admin will reply ..and will sort any problems
derankerr
TR new
New Poster
Total posts: 9
Status: Offline
Date of Birth: 95-01-30
Total Earnings: $4.36
reply date: 2012-01-08 05:42:55


ok i send support ticket i hope the problem solve
derankerr
TR new
New Poster
Total posts: 9
Status: Offline
Date of Birth: 95-01-30
Total Earnings: $4.36
reply date: 2012-01-09 08:19:22 last edited on: 2012-01-09 08:23:27


i sent ticket but the problem didnt solved please help me admin wants to me this things what can i do. i am a student or they close my account and can i open new account is it possible .if i open new account is the same problem occur?please help me
chevychic255
US moderator
Points2Helper
Total posts: 5644
Status: Online
Total Earnings: $1173.21
reply date: 2012-01-09 08:24:54


No, you could not open another account. Doing so will only make your account issues worse and take longer to get your account fixed. You will need to do what the admin handling your ticket is requesting to get the issues resolved. Once you do this and they have checked the ticket, you would be able to use your account again. Best doing it as soon as you can so it doesn't take so long to get the issues resolved. I've also had account issues and had to verify my account this way.

I've edited the ticket out of your response. Please keep that between you and the ticket, not in the forum.
derankerr
TR new
New Poster
Total posts: 9
Status: Offline
Date of Birth: 95-01-30
Total Earnings: $4.36
reply date: 2012-01-09 08:40:07


how can i verify my account and if i verify my account the problem can be solved?thanks
chevychic255
US moderator
Points2Helper
Total posts: 5644
Status: Online
Total Earnings: $1173.21
reply date: 2012-01-09 08:45:06


how can i verify my account and if i verify my account the problem can be solved?thanks derankerr
Yes it would be resolved. The admin explained in your ticket how you can verify your account details. Try reading your ticket again.
derankerr
TR new
New Poster
Total posts: 9
Status: Offline
Date of Birth: 95-01-30
Total Earnings: $4.36
reply date: 2012-01-09 08:45:59


thanks very much
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