I havent recieved anything "24 days after estimated arrival date" [Resolved]

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Points2Shop Forums » Support » I havent recieved anything "24 days after estimated arrival date" [Resolved]
Created: 2011-12-24 08:58:39
DAt2457
US silver
My first post
Total posts: 5
Status: Offline
reply date: 2011-12-24 08:58:39


here is the information it says
Get One Dollar! 100 False Points2Shop New N/A N/A 2011-11-28 -
2011-11-28 2011-11-28 -
2011-11-28

the second says
Mixed Candy 70 False Points2Shop New N/A N/A 2011-11-26 -
2011-11-26 2011-11-26 -
2011-11-26

the two dates the mail said order was approved
2011-11-29 22:17:44
2011-11-29 21:39:57

what do i do after i haven't gotten anything?
chevychic255
US moderator
Points2Helper
Total posts: 5644
Status: Online
Total Earnings: $1173.21
reply date: 2011-12-24 19:02:29


Okay. You can send in a ticket to the admin team to look into your order after it hasn't arrived at least 14 days of the order approving. It's best you go ahead and send in the ticket regarding your orders so they can look into it for you.

To send a ticket to admin, go to the Support tab, click Support Ticket and then New Ticket. They'll get back to you in a few weekdays. Look at the average waiting response time to get a better estimate.
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