I have an red X on my offer after it was denied [Resolved]

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Points2Shop Forums » Support » I have an red X on my offer after it was denied [Resolved]
Created: 2011-12-07 08:43:07
moshwad
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reply date: 2011-12-07 08:43:07 last edited on: 2011-12-07 08:44:40


i have an X on my order and i was wondering what it mean i was ordering a runescape me card and earphone splitters but i think i removed the earphone splitter and i have not recieve d any messages regarding the order :( any help

http://imageshack.us/photo/my-images/405/19624952.jpg/ link to pictur :p
Eating a Bagel :)
medic77777
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reply date: 2011-12-07 08:45:03


I have been told by another member who had the same problem that it means your order failed for one reason or another and it will be attempted again.

If this is incorrect, can a mod or an admin please verify the correct reason? Thanks =)
moshwad
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reply date: 2011-12-07 08:50:39


so i should just wait then they will try again?
Eating a Bagel :)
chevychic255
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reply date: 2011-12-07 13:14:10


This is what an order normally looks when it's denied. Denied just means the order didn't go through, and the explanation for your order is that the price changed from the time that you ordered the item. No, the order would not be retried. You will need to place another order and wait for the order to change in status.
medic77777
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reply date: 2011-12-08 20:38:10


I asked him earlier on and he said it didn't say "denied" It just had the red x next to it. Silly me didn't look at the picture he posted. I have heard of members having an x but still pending and is why I answered the way I did. =/

This is what an order normally looks when it's denied. Denied just means the order didn't go through, and the explanation for your order is that the price changed from the time that you ordered the item. No, the order would not be retried. You will need to place another order and wait for the order to change in status. chevychic255
chevychic255
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reply date: 2011-12-08 22:26:14


I asked him earlier on and he said it didn't say "denied" It just had the red x next to it. Silly me didn't look at the picture he posted. I have heard of members having an x but still pending and is why I answered the way I did. =/ medic77777
It happens. ;)
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