Purchasing and Validating with Address [Resolved]

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Points2Shop Forums » Support » Purchasing and Validating with Address [Resolved]
Created: 2011-12-06 19:12:27
Disciple212
US (MO) silver
My first post
Total posts: 3
Status: Offline
Date of Birth: 91-11-11
Total Earnings: $26.75
reply date: 2011-12-06 19:12:27


Hello, I recently tried to purchase something small with my initial points. My order is currently being prepared, and I just found out how to edit my account and saw that my address said "Alabama" for the state and some extra numbers on my zip code. I have fixed this mistake to say "Missouri" and only the correct numbers for my zip, but since I caught it this late, will my order still make it to my house in Missouri or will it end up in limbo? I also would like to know if this will affect future orders because I would like to be able to purchase and order things and receive them as well. Any help, advice, or consolation would greatly be appreciated!
-Disciple212-
notashaw
US (CA) gold
Am I spamming?
Total posts: 258
Status: Offline
Date of Birth: 89-06-06
Total Earnings: $82.7
reply date: 2011-12-06 19:16:50


This happened to me too, I live in California and I've had to update my profile to California from Alabama several times now....So far everything has found its way to my house. The extra digits may although strange may have actually been right you'll have your typical 5 digits for example 90210 and then some usually another 3-5 digits and I've been told that its an identifier within the region that has the zip code. Think of it like a sub division.

But long story short, maybe you want to send a ticket?
Disciple212
US (MO) silver
My first post
Total posts: 3
Status: Offline
Date of Birth: 91-11-11
Total Earnings: $26.75
reply date: 2011-12-06 21:33:02


Thanks! and how do I send a ticket if I do not receive my items? And what should I tell them?
Stijn1234
BE admin
Helper is my middle name
Total posts: 7602
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Date of Birth: 81-03-18
Total Earnings: $32.68
reply date: 2011-12-07 11:22:41


Create support ticket

When you decide to submit a ticket you can explain what the specific situation is, an admin will look into it then :)
chevychic255
US moderator
Points2Helper
Total posts: 5644
Status: Online
Total Earnings: $1173.21
reply date: 2011-12-07 14:03:35


If the order is preparing, I would assume your order is fine right now since it has yet to be approved (or did at the time of posting). I've also had my state randomly change to a different one, and didn't have any issues arise from that problem.

As for the extra numbers after your zip code, there isn't a problem there. That is normal to see 4 extra numbers after the zip code, it's just an extension to your zip.
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