Cant Order My Prize [Resolved]

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Points2Shop Forums » Support » Cant Order My Prize [Resolved]
Created: 2011-11-24 14:10:09
zafeer20
US (VA) gold
Getting Chatty
Total posts: 24
Status: Offline
Date of Birth: 87-04-04
Total Earnings: $70.5
reply date: 2011-11-24 14:10:09


I am ordering a mini hookah for 2082 points I have currently 2108. I unchecked the highly recommended 100 points thing and when i go to press the "PURCHASE REWARDS WITH POINTS" it does not work nothing loads up and its still on the shopping cart page its like im clicking on a blank thing on my screen i have refreshed the screen multiple times i even removed and found the item to add to my shopping cart again and it still did not work i really need this by next friday what do I do please help.
jongx3
US (CA) diamond
Am I spamming?
Total posts: 393
Status: Online
reply date: 2011-11-24 14:12:05 last edited on: 2011-11-24 14:12:47


Try Removing the item and readding
zafeer20
US (VA) gold
Getting Chatty
Total posts: 24
Status: Offline
Date of Birth: 87-04-04
Total Earnings: $70.5
reply date: 2011-11-24 14:13:12


Jongx3 i do not want to use the 100 hundred points option
zafeer20
US (VA) gold
Getting Chatty
Total posts: 24
Status: Offline
Date of Birth: 87-04-04
Total Earnings: $70.5
reply date: 2011-11-24 14:13:35


Jongx3 i already did that
jongx3
US (CA) diamond
Am I spamming?
Total posts: 393
Status: Online
reply date: 2011-11-24 14:16:14 last edited on: 2011-11-24 14:17:34


Alright then that is strange. If you cannot get it to work try sending in a manual order ticket. An admin said that they are gonna try to have reward gallery fully functional by or on Friday (tomorrow).
zafeer20
US (VA) gold
Getting Chatty
Total posts: 24
Status: Offline
Date of Birth: 87-04-04
Total Earnings: $70.5
reply date: 2011-11-24 14:25:46


Oh when did they say that?
chevychic255
US moderator
Points2Helper
Total posts: 5642
Status: Online
Total Earnings: $1173.21
reply date: 2011-11-24 19:01:24


Also if you have a negative cash balance then you could not place an order either. If you have the item in your cart, then it's not the Reward Gallery problem that is affecting you being able to order. Either you do not have enough to order with shipping added, or again like I said negative cash. If you have negative cash, you cannot place an order again until you get it back into a positive balance. Try completing offers on Cashle platform if this is your problem, and earn cash.
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