Help with shipping at check out [Resolved]

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Points2Shop Forums » Support » Help with shipping at check out [Resolved]
Created: 2011-11-15 15:17:44
Mark3983
US (DE) gold
My first post
Total posts: 2
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Date of Birth: 80-02-03
Total Earnings: $59.96
reply date: 2011-11-15 15:17:44


Im trying to check out, But when I get to the view cart screen the shipping just keeps loading without a cost. Then the screen refreshes over and over. Its done this for 2 days now. See below for what it says. On my screnn to the right of the Being calculated sentence is a wheel that just keeps downloading. Any help?

View Cart
Title Points Merchant Name Item Condition Remove
WWE Rumblers Mini Alberto Del Rio and Rey Mysterio 2-Pack 899 Amazon.com New - n/a Remove
Shipping costs
Being calculated, we're currently retrieving shipping rates from Amazon (P2S has same costs)

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1650 Total Points


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2010-07-23 18:51:01
chevychic255
US moderator
Points2Helper
Total posts: 5642
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Total Earnings: $1173.21
reply date: 2011-11-15 20:40:14


Yeah, this problem happens sometimes but mostly for CA members.
What you need to do is before the page refreshes, quickly click the button to check out with your points. It should give you the right shipping total, but if it doesn't then you would get a refund for the price difference.
http://www.points2shop.com/topic/108452/Help-please/1
Mark3983
US (DE) gold
My first post
Total posts: 2
Status: Offline
Date of Birth: 80-02-03
Total Earnings: $59.96
reply date: 2011-11-15 23:09:46 last edited on: 2011-11-15 23:10:23


Chevy thank-you very much for your help. That did the trick. Is there anyway to fix this though?
2010-07-23 18:51:01
chevychic255
US moderator
Points2Helper
Total posts: 5642
Status: Offline
Total Earnings: $1173.21
reply date: 2011-11-16 06:47:39


Yeah, no problem. :)
As the admin said in that topic I posted, it's a bug that's hard to fix but they hope to find a solution to fix it. I'm sure they have it on their to-do list to get fixed.
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