complaint [Resolved]

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Points2Shop Forums » Support » complaint [Resolved]
Created: 2011-11-11 11:41:14
adrian1272
US (CA) gold
My first post
Total posts: 3
Status: Offline
Date of Birth: 97-08-31
Total Earnings: $35.84
reply date: 2011-11-11 11:41:14


ok,my account has been locked for about 2weeks and im getting sick of it 1. i think it's locked because i logged in at school but i mean realy comeon this is too long i have 16$ that i want to spend but i cant do anything right now i sent in a support ticket about this and the guy started talking about my addres not my account
ldpx3000
US diamond
Am I spamming?
Total posts: 410
Status: Offline
reply date: 2011-11-11 11:45:53


well a support ticket is the only way to get the situation taken care of :)
chevychic255
US moderator
Points2Helper
Total posts: 5642
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Total Earnings: $1173.21
reply date: 2011-11-11 12:55:16


Then you're gonna have to explain to the administrator what they're wanting to know about your address. That is why you have account issues, so that does have to do with your account. You're just gonna have to be patient, be honest and cooperative with them and it'll go smoothly. lol

They will get to your support ticket, you're just gonna need some patience while they work through the tickets and reach yours. Make sure you're not replying several times to your ticket, because each new reply would reset the timer on the time and send it to the end of the waiting list. Remember that.
Stijn1234
BE admin
Helper is my middle name
Total posts: 7602
Status: Offline
Date of Birth: 81-03-18
Total Earnings: $32.68
reply date: 2011-11-12 04:38:53


Account related issues can only be solved through our support ticket system, I'm therefore closing this topic.
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