account blocked [Resolved]

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Points2Shop Forums » Support » account blocked [Resolved]
Created: 2011-11-05 15:13:31
adrian1272
US (CA) gold
My first post
Total posts: 3
Status: Offline
Date of Birth: 97-08-31
Total Earnings: $35.84
reply date: 2011-11-05 15:13:31


when i i go to spend points it always says read this it'd important it tells a whole bunch of thing i coudve done i think i got this becasue i logged in at school cuz i was bored well anyways im osrry i'd appreciate if you'd unban or whatever to my account p.s. also i sent in support tickets 8 days ago no response so i was wondering if an admin can do it here
chevychic255
US moderator
Points2Helper
Total posts: 5642
Status: Offline
Total Earnings: $1173.21
reply date: 2011-11-06 02:14:56


No, account issues are not dealt with through the forums. They can only be resolved through a support ticket, that is the only way the administrators will help. You're just going to have to wait for a reply back in your open ticket. It won't go unnoticed, I assure you. One thing to keep in mind is to NOT reply to your open ticket several times. This is a common mistake and will only make your wait time longer. Each new reply to the ticket resets the timer and will send it to the end of the waiting list. Make sure you're not doing this. Also the administrators tend to take off days over the weekend, so you're less likely to get a response then. Just be patient and they will get back to you.
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