Change of address (Resolved)

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Points2Shop Forums » Support » Change of address (Resolved)
Created: 2011-11-05 08:13:26
virus7711
UK new
My first post
Total posts: 2
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Date of Birth: 80-01-16
Total Earnings: $17.05
reply date: 2011-11-05 08:13:26


I have recently changed my address and had to open a ticket afterwards as i am not allowed to order anything now. I have had this ticket open for a few days now and not received a response was just wondering if there is an admin on here that could get me sorted? I really want to be an active member again.
Thanks a lot
chevychic255
US moderator
Points2Helper
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reply date: 2011-11-05 08:15:27


Hey there. Right now it's the weekend and the admins tend to take off days over the weekend. It can take a few weekdays to receive a reply back. Be patient, they will get to your ticket. It won't go overlooked. They'll help you get your account issues sorted. Keep in mind not to reply several times to your open ticket, as a new reply resets the timer on the ticket and would bump it to the end of the waiting list.
virus7711
UK new
My first post
Total posts: 2
Status: Offline
Date of Birth: 80-01-16
Total Earnings: $17.05
reply date: 2011-11-05 17:19:05


Thanks a lot very helpful.
chevychic255
US moderator
Points2Helper
Total posts: 5642
Status: Offline
Total Earnings: $1173.21
reply date: 2011-11-06 02:09:26


You're very welcome. :) Glad I could help.
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