Did not get Cash (Resolved)

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Points2Shop Forums » Support » Did not get Cash (Resolved)
Created: 2011-10-23 23:03:37
aru5had
MV new
New Poster
Total posts: 6
Status: Offline
Date of Birth: 93-12-12
Total Earnings: $21.58
reply date: 2011-10-23 23:03:37 last edited on: 2011-10-23 23:06:14


I finished 2 External offers, both of which are cash paying and both of them are approved. But i did not get the cash in my account. I only got points instead of the cash i was supposed to get which is not at all fair. I did not convert either, so dont say it.
This is my Complete external offers.
Name Date Status Provider Value
3 Disney Movies for $1.99 each - Plus Free shipping on initial order – with membership. 2011-10-23 02:03:41 Approved Radium One 11.55
Get a FREE iPad 2 in the color of your choice! Participation required. 2011-10-22 23:08:05 Approved Gambit 1.06

This is what is showing in balance History.

Cash Points Type Identification Type Name Referral Username Date
0.000000 1155.000000 Special Offer Credit None Radium One: 3 Disney Movies for $1.99 each - Plus Free shipping on initial order – with membership. (1162820) 2011-10-23 02:03:42
0.530000 53.000000 Special Offer Credit None Gambit: Get a FREE iPad 2 in the color of your choice! Participation required. (1162292) 2011-10-22 23:08:05

Please fix this,

Edit: See it even says i made $13 on forum too. But i did not get it.
aru5had
MV new
New Poster
Total posts: 6
Status: Offline
Date of Birth: 93-12-12
Total Earnings: $21.58
reply date: 2011-10-23 23:26:28 last edited on: 2011-10-23 23:47:48


Helpp!
chevychic255
US moderator
Points2Helper
Total posts: 5644
Status: Online
Total Earnings: $1173.21
reply date: 2011-10-24 01:02:03


Hey there,
I see you completed the offers from the Gambit and Radium One offer categories. These external sections only pay out in a points amount, and not a cash payout. That is all up to the advertiser how they want to payout, and some prefer only a points payout. Not all offers you complete on the Cashle side will always be a cash payout because of some strictly being points only. There isn't anything P2S could do about this, sorry. This is no error.

Also you say it shows as cash in the forum, but points would also be included with that amount that appears. That doesn't mean it was paid out in cash necessarily. There isn't a way for you to convert points into cash, so sadly there isn't a way for you to get cash from those points. You can however spend points on items to order. :)
aru5had
MV new
New Poster
Total posts: 6
Status: Offline
Date of Birth: 93-12-12
Total Earnings: $21.58
reply date: 2011-10-24 01:08:22


I see. Well, thanks for your help. :)
chevychic255
US moderator
Points2Helper
Total posts: 5644
Status: Online
Total Earnings: $1173.21
reply date: 2011-10-24 01:15:58


You're welcome :)
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