Can't Submit Ticket, and item isn't getting sent. (Resolved)

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Points2Shop Forums » Support » Can't Submit Ticket, and item isn't getting sent. (Resolved)
Created: 2011-09-19 23:28:42
ipodnone
US gold
Getting Chatty
Total posts: 17
Status: Offline
Total Earnings: $85.55
reply date: 2011-09-19 23:28:42


Won't let me do a ticket, it keeps say there is a internal connection problem.


I ordered the One Dollar thing a few weeks ago, and its not coming...

Here's my order details:

Id: 281236
Status: Approved
Total Points: 144
Date: 2011-09-08 09:26:45

To be exact, 11 days ago.

Thanks,
-Ipodnone
Silentfire
US (CA) elite
Points2shop is my specialty
Total posts: 1038
Status: Offline
Date of Birth: 92-11-18
Total Earnings: $537.54
reply date: 2011-09-19 23:40:29


I'm not sure why you can't send a ticket =\ maybe try another browser? but the dollar takes a while to go through the mail, if it arrived within 11 days i would be pretty surprised haha give it another 2 weeks or so, or try and save up for a reward that isn't shipped by p2s if you are waiting for the dollar to see if the site is real :)
medic77777
US (MI) moderator
Points2shop is my specialty
Total posts: 1512
Status: Online
Date of Birth: 82-06-28
Total Earnings: $6914.57
reply date: 2011-09-20 03:38:34


Not being able to send a ticket may have been a temporary bug. Try again or try another browser
chevychic255
US moderator
Points2Helper
Total posts: 5642
Status: Offline
Total Earnings: $1173.21
reply date: 2011-09-20 08:45:26


That date that's appearing on your order is the date you actually placed your order, not the date that your order was approved. Go by the date your order was approved (look in your messages for when it was approved for you) and then give it at least two weeks from it to get your estimated arrival time. You do not need to send in a ticket if it's been less than 14 days since the order approved.

Like SilentFire said, the low-cost rewards do tend to take longer than this to arrive.
ipodnone
US gold
Getting Chatty
Total posts: 17
Status: Offline
Total Earnings: $85.55
reply date: 2011-09-20 09:26:53


Thanks guys for the replys :p

(I guess this can be closed or whatever if you want to admins.)
chevychic255
US moderator
Points2Helper
Total posts: 5642
Status: Offline
Total Earnings: $1173.21
reply date: 2011-09-20 09:32:31


No problem. :)

I'll mark the topic as resolved then.
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