Order status

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Points2Shop Forums » Discussion » Order status
Created: 2011-07-16 04:41:46
karbasi
UK elite
My first post
Total posts: 3
Status: Offline
Total Earnings: $36.95
reply date: 2011-07-16 04:41:46


Hi, After 3 days my order is still "preparing", Any idea?
2010-05-09 05:36:54
Rubayed1234
UK platinum
Senior Poster
Total posts: 240
Status: Offline
reply date: 2011-07-16 04:45:02


the reason this is happening is becuase loads of new users were purchasing HDMI Cables for 1 points with no shipping fees this was a price error they were told do not purchase them anymore but people carried on anyway so now their has been a backlog however points2shop have probably already dealt with this it may be because you ordered in weekend becuase they don't do orders on saturday or sunday but i think the backlog is the problem just be patient it may take a few more days yet
2010-07-28 06:05:16
karbasi
UK elite
My first post
Total posts: 3
Status: Offline
Total Earnings: $36.95
reply date: 2011-07-16 04:46:27


Thanks, Rubayed1234
:)
2010-05-09 05:36:54
Rubayed1234
UK platinum
Senior Poster
Total posts: 240
Status: Offline
reply date: 2011-07-16 04:50:06


Thanks, Rubayed1234 karbasi


your welcome karbasi, it did the same thing to me it took around 5 days to approve just wait for another 3 weekdays maximum and it should come through if it still doesn't then i would recomened you sending a support ticket but wait for another 3 weekdays so it untill Wednesday and also don't expect it to approve on weekend.
2010-07-28 06:05:16
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