Used. Works great. Includes all components. Receive free shipping when you purchase 2 or more items from our storefront. Books, DVDs and CDs do not qualify. Check out our storefront to view everything we have to offer. We do not sell OEM or Student versions of software, so all of our software are manufacturer genuine retail versions. Ships asap. Customer satisfaction is our goal. We offer a 30 day return policy on anything that is defective or grossly misadvertised. International/APO/FPO/PO addresses are welcome here. Bulk discounts are also available upon request. Orders are shipped via USPS First class mail (1-7 days). Expediated is available on select items and are shipped via USPS Priority Mail (1-3 days). Larger items may be shipped via UPS Ground (1-6 days), insured. Tracking is available on all orders. Since we are located in Iowa, shipping times are drastically reduced.